Who we are
Unio By Harness is an interactive online lesson delivery system provided by Harness Handitouch UK Private Limited (we, us, our). We are registered as a private limited company in England (our company number is 09192382) and our registered office is 24a Cranley Gardens, Greater London, SW7 3DD.
We license you (either as a Teacher User or a Student User) to access and use Unio By Harness in accordance with these terms and any documents referred to within these terms as amended from time to time.
You are using a free version of Unio By Harness, but it can be upgraded to our premium version for additional features by contacting firstname.lastname@example.org. If you sign up for and/or use the premium version, the premium terms and conditions will supersede these terms.
- Use of Unio By Harness – your obligations
- Our obligations
- User Data uploaded to the Platform by you
- Third party providers
- Platform availability
- Intellectual property rights
- Limitation of liability
- Term and termination
- Circumstances outside of our control
Effective Date: the date on which you click the “accept” button in relation to this Agreement.
Lesson ID: the code a Teacher User uses to invite students to access the virtual classroom for a particular lesson.
Normal Business Hours: 8.00am to 6.00pm local UK time, on a day other than a Saturday, Sunday or public holiday in England.
Platform: the software application provided by us which provides an interactive online lesson delivery and assessment system which allows Teacher Users and Student Users to participate in interactive lessons and tests through various features (subject to change in accordance with clause 3.1).
Student User(s): those students who receive a Lesson ID from a Teacher User.
Teacher User(s): the educational establishment or member of staff at an educational establishment who registers for the Platform and provides a Lesson ID to the Student Users.
User Data: the data or material inputted by you or us on your behalf for the purpose of using the Platform or facilitating your use of the Platform.
you, your: unless stated in a clause to apply to either a Teacher User or a Student User only, means both a Teacher User and a Student User.
2. Use of Unio By Harness – your obligations
2.1) In consideration of you agreeing to all of the terms and conditions of this Agreement, we grant you a non-exclusive and non-transferable right to use the Platform (without a right to sub-licence to others).
2.2) Use by Teacher Users. If you are using the Platform as a Teacher User, you warrant to us and agree that:
a) you have all necessary permissions and consents from the educational establishment in which you will be using the Platform that:
i) you and the Student Users can use the Platform;
ii) such use will not contradict any laws or policies of that educational establishment;
iii) you are authorised to provide details of the Student Users to us (if necessary) in connection with us providing the Platform under this Agreement.
b) you will ensure that your educational establishment’s network and systems comply with the relevant specifications provided by us from time to time;
c) you will be responsible for the configuration of the Platform and shall be responsible and liable for any issue which arises in connection with your use of the Platform including (but not limited to) any effect on the systems operated by your educational establishment;
d) you will be solely responsible for liaising with the appropriate technical employee at your educational establishment about securing and maintaining network connections and telecommunications links from your systems to our data centres, and all problems, conditions, delays, and/or delivery failures. We shall not be liable for any loss or damage arising from or relating to your network connections or telecommunications links or caused by the internet;
e) you will ensure that each such Student User who is under the age of 13 has obtained consent from a parent and/or guardian before using the Platform and you will not provide any such Student User with a Lesson ID without such consent;
f) you will instruct the Student Users to enter their first name only when joining a lesson on the Platform, and if two Student Users have the same first name, you will instruct them to enter the initial of their surname only, to the extent that such addition does not identify them and amount to personal data (this is data from which a living individual can be identified);
g) you will not, and will instruct Student Users that they must not, enter any information onto the Platform which would otherwise identify the Student User and/or amount to any personal data (this is data from which a living individual can be identified);
h) you will ensure that each Student User that you issue a Lesson ID to is made aware of and complies with his/her obligations under this Agreement (the key obligations of Student Users are set out in clause 2.3 below) and that they comply with all applicable laws and regulations. You will be responsible for any Student User’s breach of this Agreement and any such laws and regulations;
i) you are solely responsible ensuring that you have all required authorisations and permissions for any User Data that you upload to the Platform (and are responsible for any use of such User Data by another individual who accesses it via the Platform) and we shall have no liability whatsoever in relation such User Data; and
j) you will keep a secure password for your use of the Platform and you shall not make it available to anyone else;
k) you will use all reasonable endeavours to prevent any unauthorised access to, or use of, the Platform and, in the event of any such unauthorised access or use, promptly notify us;
l) you will only use the Platform as an interactive online lesson delivery and assessment system for educational purposes and in accordance with the terms of this Agreement;
m) you will not upload, access, store, distribute or transmit any material in connection with your use of the Platform that contains any virus, is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive, facilitates illegal activity, depicts sexually explicit images, promotes unlawful violence, is discriminatory (based on race, gender, colour, religious belief, sexual orientation, disability) is otherwise illegal or causes damage or injury to any person/property or is in breach of any third party intellectual property rights. We reserve the right, without liability or prejudice to our other rights to you, to disable your access to any material too that in our opinion breaches this clause;
n) you will not attempt to copy, modify, duplicate, de-compile, reverse engineer, create derivative works from, build a competing product of or carry out any similar activity in relation to the Platform or any part of it;
o) you will not use the Platform to provide services to third parties other than as expressly permitted under these terms and unless express written consent is given by us to you under clause 12.8, you will not license, sell, rent, lease, transfer, assign, distribute, display, disclose, commercially exploit, or otherwise make the Platform available to any third party except the Student Users;
p) you are solely responsible for all activities undertaken in connection with your account and you will ensure that all information submitted by you is accurate, complete and up to date;
q) you shall permit us to audit the Platform in order for us to check that the terms of this Agreement are being observed; and
r) we have the right to immediately suspend access to you or any or all Student Users at any time and for any reason without notice to you.
Use by Student Users. If you are using the Platform as a Student User, you agree that:
a) you will not share the Lesson ID given to you with any other individual;
b) you will only enter your first name when joining a lesson unless otherwise directed by the Teacher User who issued the Lesson ID to you and you will not enter any other information onto the Platform (including in annotations on materials already uploaded onto the Platform) which would otherwise identify you and/or amount to any personal data (this is data from which a living individual can be identified);
c) if you are under the age of 13, you will obtain consent from a parent and/or guardian and authority from your educational establishment before using the Platform. If you have not obtained such consent, you will notify the Teacher User and you will not use the Platform;
d) you will only use the Platform as an interactive online lesson delivery and assessment system for educational purposes in accordance with the terms of this Agreement;
e) you are solely responsible for any User Data that you upload to the Platform (and any use of such User Data by another individual who accesses the User Data via the Platform) and we shall have no liability whatsoever in relation to the same;
f) you will not upload, access, store, distribute or transmit any material in connection with your use of the Platform that contains any virus, is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive, facilitates illegal activity, depicts sexually explicit images, promotes unlawful violence, is discriminatory (based on race, gender, colour, religious belief, sexual orientation, disability) is otherwise illegal or causes damage or injury to any person/property or is in breach of any third party intellectual property rights. We reserve the right, without liability or prejudice to our other rights to you, to disable your access to any material that in our opinion breaches this clause; and
g) we have the right to immediately suspend access to you at any time and for any reason without notice to you.
3. Our obligations
3.1) Availability and changes to the Platform. We shall make the Platform available on and subject to the terms of this Agreement. The features included in the Platform may be changed by us from time to time on not less than 14 days’ notice, which will be posted on our website.
3.2) Maintenance. We shall use commercially reasonable endeavours to make the Platform available at all times except for planned maintenance (as notified on not less than 12 hours’ notice, which will be posted on our website) and unscheduled maintenance. Save in the event of emergency repairs we will endeavour to perform unscheduled maintenance outside of Normal Business Hours. We will not be liable for any time during which the Platform is unavailable.
3.3) Customer support. We will provide you with our standard customer support services during Normal Business Hours. If you want to learn more about the Platform or have any problems using it please take a look at our support resources at www.uniobyharness.com/support.
4. User data uploaded to the platform by you
4.1) Your rights and responsibilities relating to User Data. You shall own all right, title and interest in and to all of the User Data and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of the User Data.
4.2) Loss of or damage to User Data. In the event of any loss or damage to User Data, your sole and exclusive remedy shall be for us to use reasonable commercial endeavours to restore the lost or damaged User Data from the latest back-up of such User Data maintained by us. We shall not be responsible for any loss, destruction, alteration or disclosure of User Data caused by any third party.
4.4) Takedown requests. If you consider that any content on the Platform is inappropriate, defamatory or breaches any of these terms, please assist us by contacting us via our website or via contacting email@example.com to report such content. We will use reasonable endeavours to remove any content that we deem to be inappropriate, defamatory or in breach of these terms from the Platform within a reasonable timeframe.
4.5) Personal Data. To the extent that we process any personal data on your behalf when performing our obligations under this Agreement in circumstances where you are a data controller and we are a data processor:
a) we will process any personal data in accordance with this Agreement and any lawful instructions reasonably given by you;
c) you shall ensure that you are entitled to transfer the relevant personal data to us (including the personal data of each Student User) so that we may lawfully use, process and transfer the personal data in accordance with this Agreement on your behalf;
d) you shall ensure that the relevant third parties have been informed of, and have given their consent to, such use, processing, and transfer as required by all applicable data protection legislation;
e) each party shall take appropriate technical and organisational measures against unauthorised or unlawful processing of the personal data or its accidental loss, destruction or damage.
5. Third party providers
6. Platform Providers
6.1) No warranties. The Platform and our services in relation to the Platform are provided ‘as is’ and we exclude all warranties implied by law or otherwise to the extent that any such warranties are capable of exclusion.
6.2) Your remedy for a failure of the Platform. We will use reasonable endeavours to provide a Platform which operates seamlessly in accordance with this Agreement, but in the event that the Platform fails to perform in accordance with this Agreement, the sole obligation upon us will be to use reasonable commercial endeavours to correct any such non-performance promptly, or provide an alternative means of accomplishing the desired performance so you can resume your use of the Platform. If we are unable to provide this, we shall have the right to terminate this Agreement. Such correction or substitution constitutes your sole and exclusive remedy for any such non-performance. Notwithstanding this, we:
a) do not warrant that your use of the Platform will be uninterrupted or error-free;
b) are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the Platform may be subject to limitations, delays and other problems inherent in the use of such communications facilities; and
c) give no warranties or representations that the Platform will meet your requirements (it is your responsibility to check this before signing up for and using the Platform).
6.3) Liability for failure to provide the Platform. We will have no liability for any failure to provide the Platform or for any loss or damage to any data or information (including User Data) which is caused by use and/or unavailability of the Platform. We shall have no liability for failure to provide any part of the Platform or for ceasing to provide any part of the Platform or for any damages or loss to data relating caused by or relating this.
7. Intellectual Property Rights
All intellectual property rights in the Platform throughout the world belong to us (or our licensors) and the rights in the Platform are licensed (not sold) to you. You have no intellectual property rights in, or to, the Platform other than the right to use them in accordance with these terms. We confirm that we have all the rights in relation to the Platform that are necessary to grant all the rights we purport to grant under, and in accordance with, the terms of this Agreement.
ensure they have the relevant security updates and that they are supported by WordPress security team. Any potential threats are addressed by the WordPress security team.
Access to data is limited though user/password credentials. Any payment transactions will be encrypted using SSL technology.
Where we have given you (or where you have chosen) a password which enables you to access to the Platform, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Platform; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Accuracy of Your information
We endeavour to ensure that the information we hold about you is accurate and up to date. If you become aware that any such information is inaccurate and needs to be corrected please contact us using the details set out in the “Contact” section below and provide details of the inaccuracy. We will investigate your request and will either make the change or notify you why the change cannot be made.
Third party websites
Our Platform may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request must be in writing.